Arguing & Negotiating - The way to successful talks and negotiations
Goals
Discussions in working teams and negotiations with suppliers and customers play a major role in generating economic success. Sometimes, these are held in English due to mulitlingual background of the participants. Speakers of English as a second language then very often feel disadvantaged and wish to improve their rhetorical skills and communicative effectiveness. This seminar has been designed to enhance their rhetorical ability in
structured or spontaneous discussions and negotiations in English as a second language.
Aims & Benefits
- You will increase your ability to discuss and debate assertively in controversial or confrontational situations, especially in working teams and in negotiations
- You will be able to use rhetorical techniques to convince others of your ideas, opinions and arguments.
- You will learn rhetorical techniques to deal with challenging situations and react professionally.
Contents
rhetorical techniques to convince others
- preparing and structuring convincing arguments
- leading the other party to logical conclusions
- confronting & refuting objections
- accepting more convincing arguments while remaining positive and purposeful towards achieving your overall objectives
preparing for a negotiation
- collecting all necessary data
- developing strong and convincing arguments
- identifying common objectives
- choosing the right strategy
conducting a negotiation
- creating a positive atmosphere
- establishing positions and making a proposal
- strengthening your position
- weakening the other party's position
- closing a negotiation
- understanding body language
- learning how to deal more effectively with unfair criticism or attacks
Methods
presentations, discussions, training, role plays
Wie aus guten Vorsätzen nachhaltige positive Veränderungen werden
Gute Vorsätze für das neue Jahr sind oft schnell gefasst und ein paar Wochen später im Alltag dann auch schnell wieder dahin geschmolzen. Wie aus guten Vorsätzen tatsächlich gute Taten in der Praxis werden, das erfahren die Teilne
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von: Thorsten Frank
